Supporting our clients is our number one priority. After all, where would we be without you? It’s only proper that we support the services we sell.
Whether you want to watch support videos right here on our website, need us to walk you through a problem over the phone or need assistance at your location, we’re here to help.
Technical Support
A service provided by a company that provides its clients with help and advice about their products and services.
Note:
Prior to any support that requires direct contact with us, we ask that you please visit http://supportdetails.com and send the results to us at support@harntech.com.
Email Support
The best way for us to help you in terms of direct support is via email correspondence to support@harntech.com because it provides us with a “paper” trail that we can track. If time passes between requests, it enables us to see the history of the request.
Phone Support
Sometimes it’s difficult to explain what you need help with in email and sometimes it’s difficult to help you via email as well. You are welcome to give us a call during typical business hours and we’ll help you out. Give us a call at (503) 586-3633.
At Your Location
Many of our price quotes include on-site support services. For those that don’t, we can provide on-site support services in the Salem, Oregon area for a nominal fee. We can help you troubleshoot your computer, remove viruses and malware, install a hard drive, provide website management training or offer other technology-related training and support services. Give us a call at (503) 586-3633.
Harness WordPress
For most of our website clients, we use WordPress as the core content management system. Using WordPress makes sense for both of us, because of the massive amount of resources, features and worldwide community support available. In our Harness WordPress section, we provide you with access to a collection of instructional videos to help you learn how to use and navigate your WordPress site.
Make A Payment
If you want to purchase our services or make an invoice payment online with your credit card, you can visit our secure Make A Payment page and submit the form. We’ll send you a confirmation email that payment has arrived.
Make A PaymentContact Us
If you have any other questions or concerns and cannot find the answer you are looking for on our website, you are welcome to use our online Contact form to let us know what you need. We’ll get back to you promptly.
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