Supporting our clients is our number one priority. After all, where would we be without you? It’s only proper that we support the services we sell.
Whether you want to watch support videos right here on our website, need us to walk you through a problem over the phone, remove viruses via remote assistance or need assistance at your location, we’re here to help.
Technical Support
A service provided by a company that provides its clients with help and advice about their products and services.
Note:
Prior to any support that requires direct contact with us (email, phone, remote assistance), we ask that you please visit http://supportdetails.com and send the results to us at support@harntech.com.
Methods of Support
We’re building an online source for support, making it easy for you to obtain the information you need at any time. Of course, you can also call us during normal business hours at (503) 586-3633 and we’ll help you any way we can. But our online resources will help you get the answers you need, when you need them.
WordPress Training Videos
For most of our website clients, we use WordPress as the core content management system. Using WordPress makes sense for both of us, because of the massive amount of resources, features and worldwide community support available. Right here on our website, we provide you with access to a great collection of instructional videos to help you better understand how to use and navigate your WordPress site.
Click here to watch our videos
Remote Assistance
If you need help with your computer, we can help you remotely via the internet. All you have to do is download a simple application and grant us access. You have full control and can stop our access at anytime.
Click here for more information about Remote Assistance
Phone Support
If you can’t find the help you need in our online resources, you are welcome to give us a call during typical business hours. We’re happy to help.
Give us a call at (503) 586-3633
Support at Your Location
Many of our price quotes include on-site support services. For those that don’t, we can provide on-site support services in the Salem, Oregon area for a nominal fee. We can help you troubleshoot your computer, remove viruses and malware, install a hard drive, provide website management training or offer other technology-related training and support services.
Give us a call at (503) 586-3633 or request a quote today
